This policy applies to SocietyDen accounts, society websites and related services. It forms part of our Terms of Service and should be read with our Privacy Policy.
Societies are responsible for ensuring that everyone authorised to manage their website follows this policy.
1. Content and conduct
You must not use the service to create, publish, store, send or link to content that:
- Is unlawful or encourages unlawful activity.
- Infringes copyright, trade marks or other rights.
- Is defamatory, threatening, abusive, harassing, hateful or discriminatory, or incites violence.
- Contains child sexual abuse material, pornography or sexually explicit material.
- Promotes gambling, betting or gaming for money.
- Sells or promotes illegal drugs, weapons or other unlawful goods or services.
- Is fraudulent or misleading, including scams, pyramid schemes and phishing.
- Impersonates someone or falsely claims their endorsement.
- Discloses personal information or images without a lawful basis or required permission.
2. Prohibited sponsors and advertising
Societies must not display sponsorship, adverts, logos, discount codes or promotional offers from:
- Gambling, betting and casino companies.
- Payday lenders, loan companies, money shops and pawnbrokers.
- Credit-card companies, including credit-card sign-up offers.
- Tobacco, cigarette, cigar and vaping brands.
- Alcohol brands.
- Arms manufacturers.
- Adult websites, including pornography platforms.
- Organisations subject to UK sanctions, or which we reasonably consider to be involved in serious human rights abuses or whose promotion would create a material risk of reputational harm to SocietyDen or its users.
We may remove or disable access to content that breaches this policy without prior notice.
3. Account and system security
You must not:
- Access accounts, systems or information without permission.
- Probe, scan or test the service's security without our prior authorisation.
- Bypass access controls, usage limits or other restrictions.
- Upload or distribute malware or harmful code.
- Attack, overload or disrupt the service, its suppliers or other networks.
Keep account credentials secure. Use the authorised invitation and handover processes instead of sharing passwords.
4. Storage and resources
The service's storage and resources are for your society's website and its related activities.
You must not:
- Use it as unrelated personal storage, a file-sharing service or a repository for backups and archives.
- Store large media libraries or files unrelated to your website.
- Resell, sublicense or provide the service to another organisation without permission.
- Use resources in a way that disrupts other users or attempts to evade published limits.
If you exceed an allowance, we may ask you to reduce usage or restrict the affected function. Changes to allowances are subject to our Terms of Service.
5. Email and newsletters
Only contact people where you have permission or another lawful basis to do so.
You must not send spam, unsolicited bulk email, fraudulent messages or threatening or harassing communications. Do not disguise or falsify the sender.
Marketing emails and newsletters must provide an appropriate way to unsubscribe. You must respect unsubscribe requests.
6. Personal information
Your society is responsible for personal information it collects through its website. You must:
- Collect only information you need.
- Have a lawful basis for collecting and using it.
- Explain the processing in an accurate privacy notice.
- Use information only for purposes permitted by law.
- Restrict access to authorised people.
- Respond to individuals' rights requests.
- Delete information when it is no longer needed, subject to lawful retention requirements.
Do not request health, ethnicity, religion, sexual orientation or other special-category information, or criminal-offence information, unless necessary and supported by the additional legal conditions required for that processing.
7. Reporting concerns
Report suspected unlawful content or policy breaches to [email protected]. Include the website address, the relevant content and the reason for your concern.
We will review reports and determine what action is appropriate.
8. Enforcement
Where we reasonably believe this policy has been breached, we may:
- Remove or disable access to content.
- Issue a warning or request corrective action.
- Restrict or suspend an account, user or website.
- End the affected service.
- Seek recovery of reasonable costs where legally recoverable.
- Disclose information to authorities where legally required.
We may act without prior notice where necessary. Refunds and liability are governed by our Terms of Service and applicable law. Nothing in this policy removes rights that cannot lawfully be excluded.
A breach of this policy is a breach of our Terms of Service.
9. Changes
We may update this policy. We will notify account holders of significant changes by email or through their account, in accordance with our Terms of Service.